Frequently Asked Questions

 

What are your payment terms?


First orders from new customers require cashier checks, company checks, or credit cards at time of delivery (before shipping).  Returning customers must provide credit references that meet our satisfaction in order to receive terms.


What is the expected delivery time from design to finish?


The total time varies depending on the type of piece and the quantity that you want made.  Our normal turnaround time is approximately 1-2 weeks.


What are your costs based on?


Our costs are based on size, weight, design, and quantity.


How can I receive a cost estimate?


In order to give a proper, accurate estimate, we need the design in our hands.  Please send us the piece in question and we will contact you with an estimate.  If you are not satisfied with our price, we will ensure that you will receive it back in the same condition.


 

If you do not see an answer to your question, please contact us.